Banks need to do more to help customers hit by scams, UK watchdog urges 

Reports of such fraud up 66% from April to June

Banks need to treat people more fairly when they are the victim of scams, according to the UK financial sector's official complaints body, which is finding in the customer’s favour in 75% of such cases.

The Financial Ombudsman Service said that the number of people asking it for help with fraud and scams was up 66% from April 1 to  June 30, compared with the same three months in 2020.