Virgin Media to refund 100,000 customers €3m following ComReg investigation

The average refund amount due to customers is €33

The ComReg investigation found that Virgin was continuing to charge its customers after services were cancelled and failed to "proactively refund customers," instead retaining the monies in inactive accounts.

Virgin Media Ireland is to repay 100,000 of its customers €3 million in refunds following a ComReg investigation into post-cancellation charges.

The average refund amount due to customers €33.