Fineos in major deal with CORE Inc

FINEOS, has just announced a major deal in which it has delivered CORE, INC, with its claims management solution, FINEOS Disability Claims Manager.

As part of the project, CORE, a third party administrator who manages disability insurance programmes for US companies, has integrated the FINEOS system with its existing WorkAbility Online Absence Management application to enhance CORE's end-to-end claims management process.

Fineos, based in Dublin, is a provider of banking and insurance software. CORE is a provider of employee absence management, covering 1.8 million employees across the United States.

Integrated with the company's clinically based back-office legacy environment, FINEOS Disability Claims Manager acts as a central application to effectively manage and streamline CORE's WorkAbility Division claims process.

By fully automating all relationship, contact, and workflow management, the FINEOS system co-ordinates and manages the various parties in the claims process and enables claims personnel to access customer, policy and involved-party information in real time, whether claims intake is conducted via internet, telephone, letter or email. eForms allow staff to instantly augment or update existing claims data.