Permanent TSB to cover cost for credit report errors

Permanent TSB is set to cover the costs for affected customers looking to get accurate personal credit rating reports after admitting that it had, in some cases, supplied wrong information to the Irish Credit Bureau (ICB).

An internal audit by the bank — prompted by similar instances coming to light at AIB — has found mistakes were made regarding some customers’ loan repayment details supplied to the ICB.

While it is too early to know how many Permanent TSB customers are affected, it is known that the misreporting only relates to a small number of personal loan customers and not its mortgage book.