Friendly greeting to the bus driver ‘has positive impact on their happiness’

People were more likely to greet the bus driver if the vehicle had signs encouraging them to do so, research has suggested (Dominic Lipinski/PA)

Most passengers believe saying hello has a positive impact on their bus driver, but less than a quarter bother to do so, according to research.

People were more likely to acknowledge the driver on buses which had signs encouraging them to, a pilot project by the University of Sussex, Transport for London (TfL) and social connection enterprise Neighbourly Lab found.