Elderly couple ‘horrified’ over Ryanair’s £110 fee for printing boarding passes

An elderly couple who printed the wrong boarding passes for a Ryanair flight said they were ‘horrified’ after having to pay a £110 fee (Nicholas T Ansell/PA)

An elderly couple who printed the wrong boarding passes for a Ryanair flight said they were “horrified” after being hit by the airline’s £110 (€128) fee.

Ruth and Peter Jaffe, from Ealing, west London, had mistakenly printed their return boarding passes instead of the ones for their outbound flight to Bergerac, France.