Elderly couple ‘horrified’ over Ryanair’s £110 fee for printing boarding passes

Ruth and Peter Jaffe, from Ealing, west London, had mistakenly printed their return boarding passes instead of the ones for their outbound flight to Bergerac, France

An elderly couple who printed the wrong boarding passes for a Ryanair flight said they were ‘horrified’ after having to pay a £110 fee (Nicholas T Ansell/PA)

Tue, 15 Aug, 2023 - 12:18

Neil Lancefield, PA Transport Correspondent

An elderly couple who printed the wrong boarding passes for a Ryanair flight said they were “horrified” after being hit by the airline’s £110 (€128) fee.

Ruth and Peter Jaffe, from Ealing, west London, had mistakenly printed their return boarding passes instead of the ones for their outbound flight to Bergerac, France.