Delta Air Lines 'sorry' after couple with two toddlers removed from flight

Delta Air Lines has offered a refund and compensation to a California family that said they were forced off a plane and threatened with jail after refusing to give up one of their seats.

A video of the April 23 incident was uploaded to YouTube on Wednesday and added to the list of recent encounters on airlines that have gone viral, including the dragging of a bloodied passenger from a United Express plane.