Cruise-from-hell boss: I'm so sorry

Carnival Cruise Lines’ boss said today he would go aboard and apologise personally to passengers for foul and dangerous conditions while the stricken liner Triumph was adrift for five nightmarish days.
Chief executive Gerry Cahill spoke as the Triumph limped into Mobile, Alabama, and said he appreciated the patience of the 3,000 passengers on board. Meanwhile he apologised on the public address system.