Airline apologises after child urinates in plane seat

JetBlue Airways apologised to a mother who said her child had to urinate in her airplane seat, because a flight attendant would not let her use the toilet, while the plane sat on the tarmac at a New York airport.

“Our team reached out directly to the customer today to offer an apology for her experience,” said a JetBlue statement.

Jennifer Devereaux told WBZ-TV in Boston that she was denied a request to let her three-year-old daughter use the bathroom while the plane was delayed at John F. Kennedy International Airport on a flight to Boston. After a half-hour wait, the toddler urinated in the seat.