Baggage problems disrupt Heathrow’s Terminal 5 opening

DOZENS of flights at Heathrow Airport’s new Terminal 5 (T5) were cancelled on its opening day yesterday after problems with security and luggage.

At least 33 short-haul flights were cancelled, British Airways said. Passengers, whose flights did go ahead, were left stranded for hours as crews struggled with the baggage handling system.

Journalist Mark Jones was left sitting on a plane for two hours. “At one point the luggage was returned to the terminal because the system said our flight had already departed,” he said.