Arrests made as Red Cross halts Katrina scam
At least 14 suspects worked at a Red Cross call centre in Bakersfield and are accused of helping family and friends file false claims for aid money, said Mary Wenger, a spokeswoman for US Attorney McGregor Scott in Sacramento. Six have pleaded guilty to federal wire fraud charges, she said.
The fake claims drained at least $200,000 (€169,000) from the fund, with an average pay-out of about $1,000, Red Cross spokeswoman Devorah Goldburg said. The total could rise as the investigation continues.
The Bakersfield site is the largest of three Red Cross centres set up to handle hurricane calls. Others are in Niagara Falls, New York and Falls Church, Virginia. Operators provided qualifying victims with a personal identification number they then presented to receive aid funds from Western Union, authorities said.
The Red Cross contacted the FBI after it performed an audit of the call centre and discovered an unusually high number of claims were being paid out at Western Union outlets in the Bakersfield area.
“It was the Red Cross that found this problem,” Jack McGuire, the national group’s interim president, said Wednesday on NBC’s Today programme. “We put into effect these call centres to speed up delivery of support to people that needed it. As part of that, we put into place mechanisms to look for fraud up front and to find fraud after the fact.”
None of the indicted employees worked directly for the Red Cross.
Officials with Fort Lauderdale, Florida-based Spherion, which operates the call centre, have said the company didn’t have time to run background checks on its 1,200 workers.
The indicted employees were providing PIN numbers to their friends and family who would then go to Western Union to collect the funds, Scott said after the first eight indictments were announced in October.
“Sometimes they’d give a victim a PIN number and turn around and call a buddy with the same PIN, and there’d be a race to Western Union,” Mr Scott said October 4.




