Metallic voices just keep us hanging on

SADLY, nobody is immune anymore: call-queuing is as inevitable as death itself.

Metallic voices just keep us hanging on
Mon, 19 Dec, 2005 - 00:00

I had occasion recently to ring eircom to report a fault on my line.

After 35 minutes, which included a 10-minute conversation with an automaton, I got through to a real person!

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