Irish Examiner view: Technology has turned into a two-faced friend

For some years now, challenging technological âprogressâ has been the modern heresy, with the new faith promulgated by prophets who emphasise what fresh technologies can do, while ignoring the impact and dangers of what they will undo.
The American digital critic Neil Postman foresaw what was coming more than 40 years ago. The âprivate mattersâ of citizens, he wrote, âhave been made more accessible to powerful institutions. They are more easily tracked and controlled; are subjected to more examinations; are increasingly mystified by the decisions made about them; are often reduced to mere numerical objects. They are inundated by junk mail. They are easy targets for advertising agencies and political organisations.â
The programme identified security concerns about data that can be accessed through a process known as âreal-time biddingâ (RTB), which allows advertisers to make offers for online ads based on traits and characteristics of internet users. Typically, this will include the movement and location details of the public accessing websites via their mobile phones.
The RTĂ investigation includes sample data from 64,000 phones in Ireland, and is being investigated by the Data Protection Commission.
Most of us are aware that taking out mobile phone contracts, particularly with âsmartâ devices, involves a Faustian pact in which we provide some personal information in return for a gain in convenience. But the level of drill down into our lives is not so widely understood by many customers.
âFailure to engage with the RTB issueâ creates acute risks to fundamental rights and national security, says the Irish Council for Civil Liberties.
Itâs not as if we havenât been warned time and again about our vulnerabilities. In Ireland, the benchmark for a cyber attack remains the ransomware assault on the Health Service Executive in May 2021, which caused the shutdown of all its IT systems nationwide. In April, research from insurance broker and risk management company Gallagher suggested that 90% of Irish businesses have suffered some form of financial loss and commercial disruption from this source in the past five years.
Beyond these shores, the situation is even more bleak. This week, Germanyâs digital association, Bitkom, suggested that attacks, predominantly from foreign intelligence agencies, had cost the economy almost âŹ300bn.
âThe trail leads relatively clearly and unambiguously to the east, with two countries at the forefront: Russia and China,â said Ralf Wintergerst, Bitkomâs head.
In the UK, Jaguar Land Roverâs suppliers have been warned that car production may not resume until November. The assembly lines of the countryâs biggest automotive supplier, with 33,000 employees, have been paralysed for a fortnight by hackers who have also been linked with attacks on Marks and Spencer.
The car giant â which makes Range Rover, Discovery, Defender, and Jaguar vehicles â says it is âworking around the clockâ to resolve the crisis and ârestart our global applications in a safe and controlled mannerâ.
Thousands of plant workers have been sent home. A shutdown until November would prevent JLR from producing almost 50,000 cars, and cost billions in lost sales.
Unions have been calling for taxpayer support for suppliers. Unite general secretary Sharon Graham, who has strong Irish connections with a mother from Abbeyfeale, Co Limerick, said ministers must âact fastâ and introduce a covid-style furlough scheme to ensure âvital jobs and skills are not lostâ.
Technology, it is clear, is both friend and enemy. It can give us benefits, but also take them away.
Given what is happening in the world, it is a foolish person who fails to consider how to live without it.