Irish Examiner View: ComReg may require extra powers

Eircom news is vindication for so many customers

Eircom’s atrocious approach to its customers is now a matter of public record.

For readers who have lost hours in frustrating phone calls to customer service lines, news from the courts this week surely came as a vindication.

Dublin District Court Judge Anthony Halpin convicted and fined Eircom €7,500 after it was prosecuted by the Commission for Communications Regulation (ComReg) over its former customer complaints procedures, with its behaviour described as disgraceful.