Staff respond well in hour of need

I simply had to write to your paper to congratulate the cash desk staff on the first floor in Marks and Spencer in Merchant’s Quay, Cork.

The daughter of a customer before me in the queue got extremely sick. The staff dealt with this situation in such a respectful, caring, dignified manner that it really touched me.

Being a mother and grandmother I know if I was in the same embarrassing situation, I would only be too pleased to be afforded such courtesy.

It was a powerful witness to me that there are still ‘great people’ who can deal with us Cork shoppers in our ‘hour of need’.

I simply had to acknowledge their courtesy, care and attention.

Anne Reilly

Ballincollig

Co Cork