'I heard a man say he was leaving Ireland over a rental dispute. That's why I took this job with the RTB'

Residential Tenancies Board chief executive Rosemary Steen tells Sean Murray about the serious challenges it has faced and the progress it is making

Irish Examiner reporter Sean Murray with Residential Tenancies Board chief executive Rosemary Steen. Picture: Gareth Chaney

In an office overlooking Dublin’s main thoroughfare from O’Connell Bridge, Rosemary Steen is setting out why she wanted to be the director of Ireland’s rental watchdog.

A veteran of regulation and policy in the public and private sector, she acknowledges that she took the helm in September to lead the Residential Tenancies Board at a challenging time.