Nursing home residents overcharged for haircuts and chiropody, investigation finds

"The system in place for the management of resident’s finances was not sufficiently robust," stated the Hiqa report into the Windmill House Care Centre in Churchtown, Mallow.

The inspection report into the Windmill House Care Centre in Churchtown, Mallow, found that 'where the hairdresser charged €10 for a man's haircut the provider recharged €12 to the resident'.

A centre for people with disabilities in Mallow, Co Cork, has been criticised in a Hiqa report after it was found that residents seemed to be charged extra for haircuts and chiropody visits, and that the pensions for three residents were paid into the centre's account and not into the resident's account.

The inspection report into the Windmill House Care Centre in Churchtown, Mallow, found that it was substantially or fully compliant with almost every standard, and that residents were happy living there.