Airline to pay €10k to passenger with multiple sclerosis who was refused seat in business class

The man had used a harness for his previous three business class flights with the airline but stated that the airline told him for his January 2019 flight that the policy had changed, and he could no longer use the harness in business class. File photo: Wikipedia

An airline here has been ordered to pay €10,000 compensation to a quadriplegic passenger for refusing to allow him to travel business class on a transatlantic flight last year.

This follows Workplace Relations Commission (WRC) Adjudication Officer, Marian Duffy, finding that the airline discriminated against the passenger on the disability ground under the Equal Status Act when not allowing him to travel business class on the flight from Ireland to Washington DC in January 2019.