RSA receives more than 120 complaints about driving lessons in 12 months

Twenty-nine complaints were logged about the quality of training, seven about car hire for a driving test, and 20 about the failure to upload Essential Driver Training (EDT) lessons.

The Road Safety Authority (RSA) has received more than 120 complaints in 12 months about driving lessons, with one person saying their steering wheel was grabbed three times, while another said their instructor had started praying in the passenger seat just before their lesson began.

In a lengthy complaint, one person wrote about the “very negative” learning environment they had dealt with, saying the thing they most remembered from their lesson was the word “fail”.