Ombudsman wants HSE to show 'common sense' when communicating with patients

The Ombudsmans office takes a human rights based approach to complaints. 'We try to reach out to vulnerable categories,' says Ombudsman Ger Deering.

Ombudsman Ger Deering has urged “common sense” be placed at the heart of communications between patients and health bodies including the HSE.

His comments come follows the publication of the Ombudsman’s annual report for 2023 last week.