AI chatbot may be used to help access Government websites

A briefing document provided to the newly appointed Minister for Enterprise, Peter Burke, says his department has begun work on a pilot project to introduce a chatbot for the primary Government website. Picture: Damien Storan.

The Government is examining the introduction of an AI chatbot to help the public access services on official websites.

A briefing document provided to the newly appointed Minister for Enterprise, Peter Burke, says his department has begun work on a pilot project to introduce a chatbot for the primary Government website.