Lidl ordered to pay compensation after demanding autistic boy's dog leave store

The woman said she had a similar experience in the same store in 2018 and complained to the retailer’s head office at the time and received a letter of apology and an assurance that staff would be educated so it would not happen again.

Lidl Ireland has been ordered to pay €8,000 compensation to a mother of an autistic boy who was left distressed by repeated demands that the boy’s assistance dog be removed from a store.

At the Workplace Relations Commission (WRC), adjudicator Marguerite Buckley ordered the German retailer to pay the un-named mother for discrimination under the Equal Status Act “as well as the distress suffered by her son”.