Watchdog upholds complaint over Ryanair seat discount advertisement

Watchdog upholds complaint over Ryanair seat discount advertisement

Customer complained about an advertisement which appeared as a pop-up at the booking stage on the Ryanair app which stated 'free reserved seats for children under 12', which the complainant said was misleading as they were unable to avail of the free child space.

Complaints about adverts for Ryanair and a Cork car dealership were just some found to be in breach of the Advertising Standards Authority for Ireland (ASAI) code in its latest bulletin, published on Tuesday.

The watchdog which monitors adverts, said eight advertisements across online, company websites, leaflets and brochures were found to breach its code, relating to issues such as price, safety, misleading information, substantiation and environmental claims.

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