Bank apologises for errors giving 'unauthorised people' access to customers' online accounts

Data Commissioner Helen Dixon said she disagreed with Bank of Ireland’s assessment that the risk of identity theft, fraud, or financial loss was low. Picture: Cyril Byrne

Bank of Ireland has apologised after a series of errors gave unauthorised people access to customers' Banking365 online accounts. 

The bank has been hit with a €750,000 fine by the Data Protection Commission (DPC) following a probe into the circumstances surrounding 10 data breaches involving the Banking365 system, which saw users of that portal given access to accounts other than their own.