Eir to compensate customers after error leads email deletion

Emails in the eircom.net service that were greater than 45 days old were lost and could not be recovered.

Eir will compensate customers after the accidental deletion of their "eircom.net" email addresses.

An internal investigation has been launched as the company confirmed approximately 4% of webmail customers have been impacted. Eir did not say how many customers have been affected.