Former inspector of prisons warns complaints system is 'not fit for purpose'

A total of 89 complaints were received from prisoners last year.

The former inspector of prisons has said the complaints system in Irish prisons is “not fit for purpose” despite “evidence being provided year-on-year that the process is flawed”.

Patricia Gilheaney, in the Inspector of Prisons’ annual report, said that “failure to replace the current system is indicative of the priority it is receiving”.