Hospital complaints include patient turned away from A&E despite risk of self-harm

NUI Galway and the HSE analysed 641 complaints about HSE hospitals between October and December 2019. Stock picture

More than one fifth of complaints about Irish hospitals were deemed ‘high severity' including one from a person who claimed their mother should not have died and another who alleged a patient was turned away from an A&E even though she was at risk of self-harming.

An analysis of 641 complaints about HSE hospitals between October and December 2019 by NUI Galway and the HSE separated them into high severity (22%), medium severity (56%) and low severity (also 22%).