Tenancies board almost doubles agency staff to answer 'significantly high' number of calls

The RTB, which regulates the private rental sector in Ireland, has repeatedly issued statements in recent months apologising for the inconvenience caused to those seeking to make contact with its services.

The Residential Tenancies Board has said it almost doubled the number of agency staff in recent months as it struggles to meet the “significantly high” volume of calls it is receiving.

The RTB, which regulates the private rental sector in Ireland, has repeatedly issued statements in recent months apologising for the inconvenience caused to those seeking to make contact with its services.