An 'appalling' smell, and a refusal to allow a guide dog in a car among taxi complaints

The largest number of complaints received by the National Transport Authority to date this year related to overcharging and other matters relating to fares. Picture: iStock

An “appalling” smell, sticky door handles, and a driver’s refusal to allow a blind passenger’s guide dog in his cab were among hundreds of complaints received by the taxi regulator so far this year.

The largest number of complaints received by the National Transport Authority (NTA) to date this year related to overcharging and other matters relating to fares, while drivers failing to wear face coverings was also a recurring issue.