Customers still waiting on refunds for flights cancelled due to Covid

Dr Cyril Sullivan, from the European Consumer Centre in Dublin, says that consumers who are still out of pocket have options for redress.

Some members of the public are still waiting on refunds from certain airlines for cancelled flights almost two years after the Covid pandemic hit.

The European Consumer Centre (ECC) is advising people to contact its office if they still have not received refunds for flights cancelled during the pandemic.