Older people's support charity sees massive spike in contacts during pandemic

Alone saw soaring rates for services including telephone support and its befriending services. File picture
A charity that supports older people to age at home received 1,100 calls a day at the peak of the pandemic and saw soaring rates for services including telephone support and its befriending services.
Alone said it received almost 42,000 calls to its national support line from March 9 to the end of December last year and at its peak it reached 1,100 calls in one day.