Faulty goods and services top consumer complaint to watchdog

The majority (86%) of consumers who contacted the CCPC had shopped from Irish-based businesses. Picture: iStock
Issues relating to faulty goods and services were the most common reason that members of the public contacted the consumer watchdog in the first half of the year, a new report shows.
More than 19,800 contacts were made to the Competition and Consumer Protection Commission’s (CCPC) helpline between January and June 2021, according to its half-year report, published on Friday.