Airlines broke law in 'forcing customers to accept vouchers' over refunds

The report found that 7,000 air routes were closed in the European airport network, and these cancellations 'affected tens of millions of passengers in the EU between March 2020 and March 2021'. 

Millions of air passengers did not get refunds for flights cancelled during the pandemic, despite “unprecedented levels of state aid” being given to the industry, the European Court of Auditors has found.

A report published today found air passengers’ rights "have not been safeguarded" in the EU during the Covid-19 pandemic.