Seniorline reports big increase in calls during pandemic

There has been an increase in the number of calls to the dedicated telephone service for older people, Seniorline.

There was a huge increase of calls to Ireland’s only national dedicated peer-to-peer telephone service for older people during the onset of the pandemic.

According to Anne Dempsey, communications manager with Third Age, which runs Seniorline, the service received more than 18,000 calls last year, compared to around 10,000 in 2019, with a spike when the pandemic began.