Resident at disability centre jumped from bedroom window, report finds

A relief staff member at a centre for people with disabilities had to ring emergency services after receiving no answer to their calls for help.

A relief staff member at a centre for people with disabilities had to ring emergency services after receiving no answer to their calls for help while on a separate occasion a resident had jumped from their bedroom window and fallen to the ground.

A Health Information and Quality Authority (Hiqa) inspection of Sylvan Services, run by Ability West in Galway and home to seven residents, found a string of non-compliances with standards, as well as indications of "unexplained absences" and a lack of appropriate education for residents displaying inappropriate sexual behaviours.