'Desperation' drove man in his 70s to contact minister over phone service

Robert Troy, the Fianna Fáil minister for Trade and Digital Regulation, said the issue 'is undermining people's confidence' in Eir. 

A Midlands man who was without phone service for six weeks says he wrote to a Government minister in "pure desperation".

The case of the man, who has asked not to be identified, came to light after a tweet from the Minister of State for Trade and Digital Regulation Robert Troy.