Covid-19 app: 150,000 uninstalled app after August battery issue

HSE staff suggested a "win back" campaign after thousands deleted the Covid tracker app when a battery issue emerged. Picture: Niall Carson/PA Wire

The HSE feared losing public confidence over a flaw in the Covid-19 tracking app that was draining the batteries of some mobile phones.

Internal emails reveal how 12,000 people had deleted the app within a matter of hours of the problem first being reported.