Insurance companies' refusal to pay out claims is ‘deeply cynical’

The major insurance companies’ refusal to pay legitimate payouts to businesses affected by Covid-19 has been branded as “deeply cynical” and “not acceptable”.

Thousands of pubs, restaurants, and other businesses that shut their doors to comply with the Government’s request have been told by insurance firms that, because they acted voluntarily, there is no onus on them to pay out.