Insurance firm’s lame excuse does not wash

An insurance company was ordered to pay for the treatment of a dog’s lame paw after its owners were successful in their complaint to the insurance industry watchdog.

Insurance firm’s lame excuse does not wash
Fri, 14 Feb, 2020 - 06:15
Alan Healy

An insurance company was ordered to pay for the treatment of a dog’s lame paw after its owners were successful in their complaint to the insurance industry watchdog.

The case was one of more than 400 formally investigated by the Financial Services and Pensions Ombudsman (FSPO) last year.

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