New Tulsa CEO wants to turn agency away from being 'defensive' organisation

The new CEO of Tusla has said he wants to turn the Child and Family Agency away from being a "defensive" organisation, while defending its role in other areas, including how it deals with issues in creches.
Bernard Gloster has assumed the role vacated a year ago by Fred McBride and speaking to RTÉ radio he outlined how he wanted to improve how Tusla interacts with people using its services and with the public, including opening up better lines of communication.