'Loyalty doesn't pay' - Survey shows Irish people fail to switch providers despite intentions

Almost eight in ten (78%) of Irish consumers want to switch provider for at least one household essential this year - but most fail to do so, according to a new survey.

The research from Switcher.ie showed that factors such as worries about getting tied into contracts, uncertainty about the savings to be made, fear of losing service, and concerns about the switching process could be putting lots of people off making a switch.