Ulster Bank to 'make amends' as refunding policy announced

Ulster Bank have announced measures to ‘make amends’ to customers after a technical incident which left thousands unable to withdraw cash or access their accounts earlier in the summer.

Ulster Bank to 'make amends' as refunding policy announced

Ulster Bank have announced measures to ‘make amends’ to customers after a technical incident which left thousands unable to withdraw cash or access their accounts earlier in the summer.

The bank had blamed the issues on a major computer failure and 10 weeks after the initial problem, it is still warning some customers that their statements may not be correct.

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