Bank sticks with decision to drop Irish option at ATMs

Bank of Ireland seems set to stick to its decision to drop the Irish option at its ATMs despite calls from Conradh na Gaeilge for an “urgent meeting” to discuss the issue.

The bank said it was “not viable” to include the Irish language option in newer machines it was installing, given that the Irish option is used in fewer than 1% of all ATM transactions.

Conradh na Gaeilge has asked for an urgent meeting with Bank of Ireland to discuss the absence of an Irish-language option on its new lodgement and withdrawal ATMs which, it said, was going against a prevailing trend for other companies to increase the Irish language options available to their customers.