Ombudsman faced delays when handling complaints relating to Tusla

The Office of the Ombudsman for Children said it experienced “considerable delays” when handling complaints relating to Tusla, the Child and Family Agency.

“We have experienced considerable delays in 2015 for some cases with Tusla,” said Nuala Ward, director of investigations for the ombudsman.

“We seek information from Tusla as part of our process in order to make a decision about how we proceed in relation to a complaint received [in relation to Tusla].