‘Weeks or months’ for holiday refunds as Lowcostholidays goes out of business

Customers who paid bust operator Lowcostholidays may have to wait months to reclaim costs, according to the body tasked with licensing travel trade in Ireland.

The Commission for Aviation Regulation (CAR) said customers seeking refunds should gather as much documentation relating to their booking as possible to expedite the claim process.

“Really it’s related to the speed with which they [customers] can get the evidence together to back-up their claim and present it to the commission, and we’ll work on that as quickly as we can,” said David Hodnett, CAR director of legal affairs.