Almanac was doing well until it predicted a cuddlier O’Leary for 2015
It’s hard to know which is the more unbelievable of Moore’s Almanac’s predictions for next year.
The Ryanair chief keeps promising to be kinder and gentler with customers but his notion of a charm offensive tends to be more offensive than charming. Even he admits that “being nice to people doesn’t come naturally to me”.