Ombudsman calls for improved care for dying patients
The woman, a patient in an acute hospital, died later the same day. Her son went to the hospital as soon as she called him, but was not told for a further four hours after his arrival of the seriousness of his mother’s condition.
As a result of the hospital’s failure to speak to him, other members of his family did not have time to travel home to be with their mother when she died.
