Dingle hotel’s hospitality wins place in world’s elite

It’s all about the personal touch and pampering the customer — that’s the recipe for success in the hospitality business, according to a multi-award winner.

An internationally-known guesthouse in Dingle, Co Kerry, has been ranked sixth in the world for service in what is regarded as the most influential global travel guide.

Castlewood House, operated by husband and wife team Brian and Helen Heaton, has been lauded by Tripadvisor for its world-class service.