Dismissed O2 worker awarded €36,342

The Employment Appeals Tribunal ruled the Irish arm of mobile phone giant O2’s dismissal of a Limerick call centre worker "was highly disproportionate, undeserved, and unreasonable".

In its ruling, the EAT has ordered Telefonica Ireland Ltd, trading as O2 Ireland, to pay Lisa McCaffrey €36,342 after finding that the woman was unfairly dismissed from O2’s Limerick-based call centre.

In its determination, the EAT stated that TIL “over-reacted” to Ms McCaffrey’s “alleged shortcomings and was far too fast to subject her to a disciplinary process”.