One more lender to be named for PPI mis-selling

The Central Bank is set to name at least one more lender in the coming days who was involved in the mis-selling of payment protection insurance (PPI).

The six banking institutions already named are: Bank of Ireland, AIB, EBS, Permanent TSB, Ulster Bank, and GE Money.

The Central Bank review only goes back as far as Aug 1, 2007, but customers who feel they were mis-sold products prior to this can appeal to institutions directly. If they are not satisfied they can then contact the Financial Services Ombudsman, who will look at complaints under the 2012 consumer protection code.